Registered Numbers: Telecom team report that members who have not been able to receive calls to their registered mobile numbers should be able to do so within 24 hours. They have fixed the issue and all numbers are being pushed onto the SIP Server data base tomorrow.
SureCall Functions: Completed and ready to deploy. But the team have requested one more day to test.
Mobi Portal Update: Completed but requires some testing to make sure that the portal browser auto fits to the size of every mobile phone screen. Estimated time required is 3 days.
Mobile Services: Ready to launch as soon as the team sign off on the Mobi Portal.
Accessing the Service: There will be a new tab placed into the telecoms back office. This tab will be labelled MobiPortal. When you click on the tab the page will load a mobile phone selection process page. After you have selected your phone type and click on the 'Send SMS To My Phone' button you will receive an SMS with a link. The SMS will be sent to the mobile phone number you registered in the system.
The link in the SMS will download the new MobiPortal. The MobiPortal has icons that you click or touch to access the different functions including FreeCall, SureCall, SMS, Instant Messaging/ Chat, Video Caht / Streaming/ livecast, Invite Contacts, Web Search, Purchase top up and more.
If you do not receive the SMS you should open a support request. The support team will check that the correct mobile number is registered in the correct format. Support will instruct you when to attempt the access process again.
The team estimate 3 more business days to deployment. That will be Monday 15th.
PLEASE DO NOT OPEN SUPPORT REQUESTS RE MOBILE ACCESS UNTIL AFTER MONDAY
Stakeholders: Mass pay is reported fixed. A live test will be done tomorrow 11th to make sure that all stakeholder accounts are updated. You do not need to open any support requests. Support will know if all the accounts are updated or not.
No comments:
Post a Comment